The future of telco IT operating models: the road to intent-based operations

Transformation of the telecoms IT world has resulted in the modernization and simplification of many OSS BSS applications, but full end-to-end intelligent automation still is still missing from many telcos’ IT operations. This is a major spanner in the works for companies wanting to innovate new business models or perform like super agile digital natives.

Several future operating models have been envisaged and many potential new ways of returning the telecoms industry to significant growth, but none of this is possible without a foundation of synced IT and network operations, underpinned by AI.

In this TM Forum webinar, industry experts discuss the path forward to establishing that foundation, and discuss the latest industry survey data from the CSP community on their strategy for the journey to intent-based operations, platform business models and network monetisation.