Leveraging AI for CSP digital transformation
Discussing the value of AI to accelerate business development and operational efficiency
During the live session at DTW-Ignite 2024, Ali K. Dashti, Digital Solution Director from Zain, and John Zhuang, Director of 5G Operation and Digital Service Dept. from Huawei, explored the integration of AI into telco operations. Huawei has played a significant role in supporting multiple parts of Zain’s digital transformation journey, specifically the integration of AI with BSS. By collaborating closely and leveraging Huawei’s technological expertise, Zain is looking forward to implementing new AI-driven use cases that promise mutual benefits and sustainable growth.

Ali K. Dashti
Digital Solutions Director
Zain

JOHN ZHUANG
Director of 5G Operation and Digital Service Dept
Huawei Technologies Co. Ltd

Richard Webb
Senior Analyst, Research & Media
TM Forum